Shipping Policy
Shipping Policies
Due to the high volume of orders, once orders are placed they cannot be changed or cancelled.
Stun Gun Policy: Stun guns cannot be shipped to the following locations: Hawaii, Rhode Island, Illinois, Massachusetts, Michigan, Wisconsin and internationally.
Pepper Spray Policy: Pepper spray cannot be shipped to the following locations: New York, Massachusetts, Washington D.C, Alaska, and internationally.
Kitty Knuckle Policy: Kitty Knuckles can only be shipped within the United States + Puerto Rico.
Processing time:
Shipping time: All orders are shipped with USPS.
USPS First Class Mail: 2-5 business days*
USPS Priority Mail: 1-3 business days*
**NOTE : These are only estimates. We are not responsible for any shipping delays. Please keep in mind, USPS is experiencing many delays due to COVID.
Orders $100+ will require a signature at delivery.
Kawaii Chainz is not responsible for any lost packages that are marked as "delivered". For any lost packages, please file a claim with USPS directly. We are not responsible for any stolen packages. Any questions can be emailed to support at kawaiichainz0@gmail.com
Kawaii Chainz is not responsible for any custom fees for out of country orders.
Any orders sent back to us due to an insufficient address will be cancelled & refunded. If the customer chooses for it to be re-shipped, there is a $5 re-shipment fee.